Not sure if it’s something in the water or the air, but recently a number of Her Corner members have come to me with the same issue. Their teams, which they worked very hard to hire and train—and who have been humming along quite well—are suddenly falling apart. Actually, I don’t mean falling apart. That implies that something went wrong. Instead, I mean that people have decided to move on to other opportunities or relocate to other cities, all normal things that happen in life. In each case, this has left the business owner facing the possibility of replacing either all or a significant part of her team.
TO BE HONEST, I THOUGHT I WOULD SEE TEARS OF PANIC AS THEY TOLD ME THIS NEWS.
But I was so so happy (and shocked) to see something totally different. Each woman was confident she would be able to find new team members, train them accordingly, and keep her business humming along. No one was mad. No one was scared. It was one of my proudest moments!!!!
So what made these women feel so secure in their ability to replace their teams? They had each worked really hard on their hiring, training, and managing processes, procedures, and skills so that they now felt confident that they could rinse and repeat when needed.
Imagine what a weight off your shoulders it would be to feel that way.
Over the past few years, I have written a lot about how critical it is to have clear job descriptions and responsibilities, clear feedback and evaluation systems, and clear metrics and goals. The women I spoke with have done this, and they are seeing the payoffs as they begin the hiring process over again.
I have no doubt they will knock it out of the park this next time around.